Business Manager

Medford, NJ
Full Time
Mid Level
Medford, NJ
Full-Time
Experienced
CTO Dog Training operates with an individualized approach and a belief that each dog and dog/owner team deserves the best tools available for all levels of training. Every dog and situation are different and a realistic custom approach to in-home structure and communication is vital.
Company Overview: CTO Dog Training is the fastest-growing boutique dog training business in South Jersey, serving clients across New Jersey, southern New York, and eastern Pennsylvania. We take pride in our individualized approach, prioritizing realistic, custom training for every dog and owner. As we continue to expand, we're looking for a passionate and detail-oriented Business Manager to help drive growth, oversee daily operations, and enhance our client and community engagement.
Job Summary: We are seeking a highly organized and dynamic Business Manager to oversee day-to-day operations, manage marketing and social media efforts, and support strategic growth initiatives. The ideal candidate will be a confident self-starter with experience in small business administration, preferably within the pet care, veterinary, or dog training industry. This role requires someone who thrives in a fast-paced environment, can manage multiple projects at once, and enjoys working with both people and dogs.
Base Salary/Pay: $36/hour
Responsibilities and Duties:
  • • Create and manage content calendars for Instagram, Facebook, TikTok, and other platforms
  • • Capture and post engaging photos and videos of dogs in training/boarding
  • • Respond to DMs, comments, and reviews to foster community engagement
  • • Manage and analyze paid ad campaigns to optimize reach and ROI
  • • Coordinate email marketing campaigns and newsletters
  • • Research industry trends, services, and pricing to keep the brand competitive
  • • Build partnerships with local vets, pet supply stores, and rescue organizations
  • • Identify new service opportunities (e.g., online training, merchandise, group classes)
  • • Assist with grant applications and small business loan paperwork when needed
  • • Oversee daily operations for training and boarding services
  • • Ensure compliance with local/state/federal regulations (zoning, safety, animal welfare)
  • • Maintain accurate, organized client records, waivers, and service agreements
  • • Coordinate staff schedules and team communication
  • • Support trainers and apprentices in maintaining a smooth client experience
  • • Track income and expenses; generate financial reports (weekly, monthly, quarterly)
  • • Manage payroll, invoices, and vendor payments
  • • Collaborate with bookkeeper/accountant for account reconciliation and tax prep
  • • Establish and maintain pricing structures for services and products

Qualifications and Skills Requirement:
  • • Bachelor’s degree required
  • • 3+ years of experience in small business operations, office management, or admin leadership
  • • Experience in pet care, dog training, or veterinary field strongly preferred
  • • Proven success managing business social media accounts (Instagram, Facebook, TikTok)
  • • Skilled in customer service, scheduling, and team coordination
  • • Familiar with CRM tools, QuickBooks (or similar accounting software), and email marketing platforms
  • • Comfortable working around dogs of all breeds and temperaments
  • • Strong organizational skills, attention to detail, and the ability to multitask

Preferred Qualifications (not required):
  • • Graphic design or video editing experience
  • • Previous grant or small business loan writing experience
  • • Familiarity with Canva, Meta Ads Manager, etc.

Benefits and Perks:
The right candidate will have access to benefits such as:
  • • Competitive salary (based on experience)
  • • Medical & Dental Insurance
  • • 401(k) Plan
  • • Paid time off
  • • Discounted training or services for personal pets
  • • Opportunity to grow with a rapidly expanding company

CTO Dog Training is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
 
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